Question 1

What is FaiirPe?

Accepted Answer

FaiirPe is an international payment service built specifically for Indian freelancers and contractors. We help you receive payments from US and international clients with a transparent 0.3% fee, a minimum fee of $9, and zero FX markup from FaiirPe.

Question 2

How does FaiirPe pricing work?

Accepted Answer

FaiirPe charges 0.3% of the invoice amount, with a minimum fee of $9. There is no FX markup from FaiirPe, which keeps the pricing simple and transparent versus banks or services that hide 2-4% in exchange rate spreads.

Question 3

What exchange rate do you use?

Accepted Answer

Your USD is converted to INR by our RBI-regulated banking partner. FaiirPe does not add any markup or spread on the exchange rate. The rate you receive is the rate at which your payment is actually converted - no inflated rates, no hidden spreads from our side.

Question 4

Is FaiirPe available now?

Accepted Answer

Yes - FaiirPe is live and open for new registrations. Create your account to complete onboarding and start receiving international payments with a transparent 0.3% fee and a minimum fee of $9.

Question 5

How is FaiirPe different from PayPal, Wise, or Payoneer?

Accepted Answer

FaiirPe is purpose-built for Indian freelancers. While PayPal charges ~4% in fees and FX markup, Wise charges 0.6-1.5% plus a variable fee, and Payoneer charges 2-3%, FaiirPe charges 0.3% with a minimum fee of $9 and no FX markup from FaiirPe. Plus, we include a free FIRA certificate with every payment - something banks charge ₹500-2,500 for.

Question 6

Who is FaiirPe for?

Accepted Answer

FaiirPe is designed for Indian freelancers, independent contractors, and consultants who receive payments from international clients. Whether you work with platforms like Toptal, Deel, and Remote.com, or have direct clients abroad, FaiirPe helps you keep more of what you earn.

Question 7

Is there a minimum fee?

Accepted Answer

Yes. FaiirPe charges 0.3% of the invoice amount, with a minimum fee of $9. That keeps smaller invoices predictable while still staying significantly cheaper than the 1.5-4% that banks, PayPal, and other platforms typically charge.

Question 8

How does FaiirPe make money?

Accepted Answer

FaiirPe earns only from its 0.3% fee, with a minimum fee of $9 per invoice. We do not add any markup on the exchange rate. The rate you receive is the rate provided by our licensed banking partner - we pass it through as-is.

Question 9

Is FaiirPe available for businesses/agencies or only individuals?

Accepted Answer

At launch, FaiirPe supports individual freelancers, sole proprietors, and proprietorship firms. Support for LLPs, partnerships, and private limited companies is on our roadmap.

Question 10

How long does it take to receive payment?

Accepted Answer

Payments typically land in your Indian bank account within 1-2 business days after your client initiates the transfer. This is faster than most traditional wire transfers which take 3-5 days.

Question 11

What payment methods can my client use?

Accepted Answer

Your client can pay via ACH transfer (US clients), SWIFT wire transfer (international clients), or local bank transfer. We provide clear payment instructions with every invoice.

Question 12

Which currencies does FaiirPe support?

Accepted Answer

At launch, FaiirPe supports USD (US Dollar), EUR (Euro), and GBP (British Pound) with conversion to INR. Additional currencies will be added based on user demand.

Question 13

Is there a minimum or maximum invoice amount?

Accepted Answer

There is no minimum invoice amount. FaiirPe charges 0.3% of the invoice amount, with a minimum fee of $9. There is no upper limit on invoice size.

Question 14

What bank account do I need to receive payments?

Accepted Answer

Any Indian savings or current account at a scheduled commercial bank works. You don't need a special account, multi-currency account, or current account to use FaiirPe.

Question 15

Can I receive payments from multiple clients?

Accepted Answer

Yes. You can create separate invoices for each client and track all payments in one dashboard. Each invoice is processed independently.

Question 16

What happens if my client's payment fails?

Accepted Answer

If a payment fails or is returned, you'll be notified immediately and no fee is charged. The payment amount is returned to your client's account. You can re-issue the invoice once the issue is resolved.

Question 17

Can I track payment status in real-time?

Accepted Answer

Yes. Your FaiirPe dashboard shows the status of every invoice - from created, to payment received, to currency converted, to deposited in your bank account.

Question 18

Is FaiirPe RBI compliant?

Accepted Answer

Yes, absolutely. All transfers are processed through licensed, regulated payment infrastructure, ensuring full compliance with RBI and FEMA regulations. Your money is always in safe, compliant hands.

Question 19

What is a FIRA certificate and why do I need it?

Accepted Answer

FIRA (Foreign Inward Remittance Advice) is a document issued by banks confirming receipt of foreign currency. It's essential for your Income Tax Return (ITR) filing and GST compliance. Most banks charge ₹500-2,500 per certificate. FaiirPe provides it free with every payment.

Question 20

Do I need GST registration to use FaiirPe?

Accepted Answer

No, GST registration is not required to use FaiirPe. However, if your annual turnover exceeds ₹20 lakhs (₹10 lakhs for some states), you are required to register for GST under Indian law. Export of services is zero-rated under GST, so you won't pay GST on your foreign income if you file a Letter of Undertaking (LUT).

Question 21

How do I report FaiirPe payments in my Income Tax Return?

Accepted Answer

Foreign income received through FaiirPe should be reported as professional/business income in your ITR-3 or ITR-4. The FIRA certificate we provide serves as proof of income received from abroad. We recommend consulting a CA for your specific tax situation.

Question 22

Does FaiirPe deduct TDS?

Accepted Answer

No. FaiirPe does not deduct TDS (Tax Deducted at Source) from your payments. You receive the full amount after the pricing fee and currency conversion. You are responsible for paying advance tax and filing your income tax return.

Question 23

Can I use FaiirPe if registered under STPI/SEZ/EOU?

Accepted Answer

Yes. FaiirPe works for freelancers and contractors regardless of whether you're registered under STPI, SEZ, or EOU schemes. The payment process remains the same.

Question 24

What purpose code does FaiirPe use for my remittance?

Accepted Answer

FaiirPe uses the appropriate RBI purpose code based on your service type. For most IT/software freelancers, this is P0802 (Software/IT services). The correct purpose code ensures your remittance is properly classified in the RBI's EDPMS system.

Question 25

What documents do I need to sign up?

Accepted Answer

You need your PAN card, Aadhaar (for KYC verification), and your bank account details (account number and IFSC code). The entire verification process is digital - no branch visits required.

Question 26

How long does account verification take?

Accepted Answer

Account verification typically completes within 24 hours. In most cases, your account is verified within a few hours of submitting your documents.

Question 27

Is my data secure?

Accepted Answer

Yes. FaiirPe uses bank-grade 256-bit encryption for all data in transit and at rest, and we never share your personal or financial data with third parties.

Question 28

Can I link multiple bank accounts?

Accepted Answer

At launch, you can link one primary bank account for receiving payments. Support for multiple bank accounts is on our roadmap.

Question 29

What if I have a proprietary firm / LLP?

Accepted Answer

Proprietary firms (sole proprietorships) are fully supported at launch. LLP support is on our near-term roadmap. You'll need to provide your firm's PAN and bank account details during signup.

Question 30

Can I use my own invoice or must I use FaiirPe's?

Accepted Answer

You can use your own invoice format. FaiirPe generates a payment link that you share with your client alongside your invoice. We also offer a built-in invoice generator if you prefer a streamlined experience.

Question 31

Does FaiirPe generate GST-compliant invoices?

Accepted Answer

Yes. If you're GST registered, our invoice generator can create invoices with your GSTIN, SAC code, and LUT number - all the fields required for a compliant export invoice.

Question 32

Can my client pay partial invoices?

Accepted Answer

Currently, each invoice must be paid in full. For milestone-based projects, we recommend creating separate invoices for each milestone or payment tranche.

Frequently Asked Questions